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It is our
aim to provide the most comprehensive technical support in the industry. We do
this through our development and test laboratory in Northampton, five Area Technical
Managers and two Inkjet Technicians specialising in wide format digital printing.
The Laboratory
Staffed by technicians who have incisive knowledge of substrate testing and
are able to give comprehensive technical advice, laboratory services include:
- Maintaining comprehensive product information
- Product advice sheets
- Advising on product capabilities
- Performing stock checks
- Providing training to staff and customers
- Thorough product testing
Testing facilities include:
- Substance
- Caliper
- Smoothness
- Porosity
- Rigidity
- Whiteness
- Brightness
- Opacity
- Shade
- Surface pH
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- Tear strength
- Burst strength
- Tensile strength
- Ash content
- Pick strength
- Delamination
- Ink setting
- Ink drying
- Ink rub
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- Back trap mottle
- Water interference mottle
- Moisture content
- Surface energy
- Plastics identification
- Wet expansion
- Water absorbency
- Oil absorbency
- Creasing trials
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The laboratory
is also the base for a Technical and Environmental Manager responsible for dealing
with enquiries relating to these issues, as well as the dissemination of knowledge
within the group and amongst its shareholders.
Area Technical Managers
Offering collectively over 100 years experience in print, paper and plastics,
Technical Managers are able to provide the most comprehensive advice on Robert
Horne products and services including:
- Advice on product capabilities
- In-depth complaint investigation
- Training for staff and customers
- Product trials
Inkjet Technicians
Technicians have access to an array of wide format inkjet printers, the latest
software, RIPs and lamination equipment, enabling them to offer:
- Thorough evaluation of wide format inkjet products
- Wide format inkjet training for staff
Research into developments in digital printing
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