Good evening / 9 May 2008   
Robert Horne Group > Technical Services
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It is our aim to provide the most comprehensive technical support in the industry. We do this through our development and test laboratory in Northampton, five Area Technical Managers and two Inkjet Technicians specialising in wide format digital printing.

The Laboratory

Staffed by technicians who have incisive knowledge of substrate testing and are able to give comprehensive technical advice, laboratory services include:

  • Maintaining comprehensive product information
  • Product advice sheets
  • Advising on product capabilities
  • Performing stock checks
  • Providing training to staff and customers
  • Thorough product testing

Testing facilities include:

  • Substance
  • Caliper
  • Smoothness
  • Porosity
  • Rigidity
  • Whiteness
  • Brightness
  • Opacity
  • Shade
  • Surface pH
  • Tear strength
  • Burst strength
  • Tensile strength
  • Ash content
  • Pick strength
  • Delamination
  • Ink setting
  • Ink drying
  • Ink rub
  • Back trap mottle
  • Water interference mottle
  • Moisture content
  • Surface energy
  • Plastics identification
  • Wet expansion
  • Water absorbency
  • Oil absorbency
  • Creasing trials


The laboratory is also the base for a Technical and Environmental Manager responsible for dealing with enquiries relating to these issues, as well as the dissemination of knowledge within the group and amongst its shareholders.

Area Technical Managers

Offering collectively over 100 years experience in print, paper and plastics, Technical Managers are able to provide the most comprehensive advice on Robert Horne products and services including:

  • Advice on product capabilities
  • In-depth complaint investigation
  • Training for staff and customers
  • Product trials

Inkjet Technicians

Technicians have access to an array of wide format inkjet printers, the latest software, RIPs and lamination equipment, enabling them to offer:

  • Thorough evaluation of wide format inkjet products
  • Wide format inkjet training for staff

Research into developments in digital printing

 

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