Technical help

Browser Information
We recommend using the following browsers to view this site correctly:
5.0 or higher versions of Microsoft Internet Explorer or Netscape Navigator for PC users
5.1 or higher for Microsoft Internet Explorer for Mac users.
7.0 of higher for Netscape browser for Mac users.
Earlier versions of these browsers will allow you to view most of this site; however, we strongly recommend updating to the latest version of your browser.

If you don't have the latest browsers and want them, please go to either the Microsoft Internet Explorer or Netscape Navigator sites to download the application.

We also recommend that you have JavaScript enabled. JavaScript is enabled by default; however, if you experience difficulty viewing the site, check to confirm that JavaScript is enabled.

To enable JavaScript in Netscape Navigator, go to the Edit menu and select Preferences. From the Preferences window, select Advanced, and check the box next to Enable JavaScript. It is not necessary to also click Enable JavaScript for Mail and News.

To enable JavaScript in Microsoft Internet Explorer, go to the Tools menu and select Internet Options. From the Internet Options window, select Security. Then Select the Internet option. Next select the Custom Level button near the bottom of the window.

Within the Security Settings window, scroll down to the Scripting option. Select the Enable Option beneath the Active Scripting heading. Select the OK button.

Plug-Ins
The site makes use of Flash to enhance your experience. If you can see the animation below then you have the plug-in installed.

If you can't see the animation, you can download the Flash player plug-in from Macromedia (approx 400k download for PC users, 1.1Mb download for Mac users).

In addition, certain content within the site makes use of Adobe Acrobat Reader. This is highlighted at the appropriate points in the site and a link is provided to download this free software from Adobe.

Printing
To print a page click on the area of the page you wish to print, then press the Print button located at the top of your browser (or go to the File menu and select Print). You need to click on the area you want to print because this site uses frames. By clicking, you are selecting that frame to print. If you do not get a printout of the area you were expecting, reclick that area and print again.


User Registration

You are able to register with the site in order to receive periodic email communications from us. Information requested will be (a) used for the benefit of your relationship with the Company and (b) made available on occasion to the Company’s trusted trading partners. See our privacy policy for full details.


Privacy Policy/Legal Statement
Please view our privacy policy and legal statements for policies concerning e-mail correspondence, advertising, security, links and more.


Contact Us
Have a question? Get in touch through our contact form.